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Refund Policy for Online-Puzzle
Free Service
Our online jigsaw puzzle game is completely free to use. No payment is required.
Custom Physical Puzzles
If you order custom physical puzzles through our shop:
- 30-day return policy for unopened items
- Defective items will be replaced free of charge
- Refunds processed within 5-7 business days
Contact for Refunds
For refund inquiries regarding physical puzzle orders, please contact our support team.