1. Scope of This Policy
This Privacy Policy applies to the Quebra-Cabeça Online website, the online jigsaw puzzle experience, and related support pages. It covers information collected when you browse the site, upload an image, start a puzzle, join a multiplayer room, or contact support.
If a separate notice appears for a specific feature, event, or experiment, that more specific notice will control for that activity.
2. Information We Collect
We collect information in a few different ways depending on how you use the site:
- Information you provide directly. This may include uploaded images, display names, leaderboard names, support messages, email addresses, and any information you choose to submit.
- Gameplay and device information. This may include puzzle settings, piece count, game mode, completion time, browser type, language selection, screen size, and usage events that help us improve the experience.
- Automatically collected technical data. Like most websites, we may collect IP address, request logs, referrer data, cookie identifiers, and analytics events for security, reliability, and performance reporting.
3. How Uploaded Images Are Handled
The core puzzle experience is designed to keep image handling as lightweight as possible. In many cases, images you upload for local play are processed in your browser or stored locally on your device so you can start a puzzle quickly.
If you intentionally use a feature that shares content with others, such as a multiplayer room or community gallery workflow, the relevant image and related metadata may be processed by the services required to provide that feature.
4. How We Use Information
- To operate the website, generate puzzles, and save your preferences.
- To provide multiplayer rooms, leaderboards, customer support, and account-related features.
- To understand performance issues, improve puzzle controls, and fix bugs.
- To detect abuse, fraud, cheating, unauthorized access, or other harmful activity.
- To communicate updates, support responses, and policy changes.
- To comply with legal obligations and enforce our Terms of Service.
5. Cookies, Local Storage, and Similar Technologies
We use cookies, local storage, and similar technologies to remember language choice, gameplay settings, login state, recently used puzzles, and other site preferences. We may also use analytics technologies to understand site usage and improve performance.
You can learn more in our Cookie Policy, and you can control many of these tools through your browser or device settings.
6. When We Share Information
We do not sell personal information in exchange for money. We may share limited information in the following situations:
- With service providers that host the site, process analytics, send communications, or support core features.
- With other players when you choose a public display name or join a multiplayer room.
- When required by law, court order, or a valid request from a regulator or law enforcement agency.
- To protect the rights, safety, property, and security of users, the site, and the public.
7. Data Retention
We retain information only for as long as needed for the purposes described in this policy, including providing gameplay features, resolving disputes, maintaining logs, meeting legal obligations, and enforcing agreements. Retention periods may vary depending on the type of data and whether the information is stored by the site, your browser, or an analytics provider.
8. Your Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also be able to object to certain processing activities or request a copy of your information in a portable format.
You can also clear browser storage, manage cookies, use device privacy settings, or contact us at support@jigsawpuzzleonline.net to request help with a privacy-related question.
9. Children's Privacy
Quebra-Cabeça Online is intended for a general audience. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has submitted personal information through the site, please contact us so we can review and take appropriate action.
10. Security
We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No website or transmission method is completely secure, so we cannot guarantee absolute security.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in the site, our practices, or applicable legal requirements. When we make material changes, we will update the date at the top of this page and, when appropriate, provide additional notice.
12. Contact Us
For privacy questions, data requests, or concerns about this policy, contactsupport@jigsawpuzzleonline.net.